Privacy Policy

Last updated: March 03, 2025

At My Food Kart, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our app and website for online grocery and food delivery services.

1. Information We Collect

When you use the My Food Kart app or website, we may collect the following types of information:

• Personal Information: When you register, place an order, or interact with our services, we may collect your name, email address, phone number, delivery address, and payment details.
• Usage Data: We may collect information about how you use our app or website, including the pages you visit, the products you view, and your interactions with our services.
• Location Data: With your consent, we may collect your location to provide accurate delivery services.
• Device Information: We may collect information about the device you use to access our app or website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our online grocery and food delivery services.
• To process and fulfill your orders.
• To communicate with you about your orders, promotions, and updates.
• To improve the user experience on our app and website.
• To analyze usage patterns and enhance the functionality of our platform.
• To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who help us run our business, such as payment processors, delivery partners, and marketing providers. These service providers are contractually obligated to protect your information.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to protect the safety, rights, or property of My Food Kart or others.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please be aware that no method of data transmission or storage can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality and performance of our website and app. Cookies help us remember your preferences, analyze user activity, and optimize our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our platform.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request that we delete your personal data, subject to any legal obligations we may have.
• Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at support@6kart.in.

7. Third-Party Links

Our app and website may contain links to third-party websites or services that are not operated or controlled by My Food Kart. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so that we can remove the data.
 

9. Location Information. 

Great rides start with an easy and accurate pickup. The My Food Kart Platform collects location information (including GPS and WiFi data) differently depending on your My Food Kart app settings and device permissions as well as whether you are using the platform as a Rider or Driver:

• Riders: We collect your device’s precise location when you open and use the My Food Kart app, including while the app is running in the background from the time you request a ride until it ends. My Food Kart also tracks the precise location of scooters and e-bikes at all times.
   
• Drivers: We collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode in order to detect ride incidents, and continue collecting it until a reported or detected incident is no longer active.
   

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@6kart.in
• Phone: 9480675007
• Address: 5-1-243/6H Basava Krupa, Basaveshwara Nagar, Yadgir 585202